Shipping & Delivery

Shipping and Delivery Time

At EPX Body we strive to ship orders immediately – normally within 1-2 business days of processing an order, so you can expect to receive your order within 3-6 business days (depending on your location).  Please note that we do not ship on weekends or holidays.  Also, please allow more time if you are outside the contiguous United States. 

Pick Up Policy

Distributors and Customers may choose to pick up their product order from the EPX Body office during regular business hours.  If you select this option, pick-up orders will be held for 90 calendar days – after which the product will be returned to inventory and no refund will be issued.  If you later want to claim the product, there will be 10% restocking fee.

International Shipping Terms and Restrictions

By ordering from us you agree to these terms.  You are advised to contact your country's customs office to thoroughly inquire about import regulations before placing your order, as we will not be liable for packages refused or held for delivery.  As the buyer, you are solely responsible for any import restrictions, prohibited import items, taxes, tariffs, fees, other duties, brokerage, and/or delivery fees applied to international shipments.  Some countries have shipping restrictions on certain products, contents, or products containing certain ingredients.  As the buyer, you are responsible for complying with all applicable international, national, and local laws regulating importation of products that you purchase.  If your order is refused delivery by your country's customs office due to unauthorized product, contents, and/or ingredients, EPX Body is not responsible for any losses or costs incurred by you, the buyer.  If the shipment is abandoned or discarded by customs, you will not receive a refund or credit of any kind.  Also, some countries restrict imported supplements to a 90-day supply and must be for your own personal use; losses incurred due to exceeding your country's limitations will not be refunded. International shipping charges are non-refundable. Please be aware that getting a supplement approved for import often requires extensive, well documented official permits in advanced and not guaranteed to be approved by the other country's customs office.  Thank you for your understanding.