We collect your personal information to deliver customer service. It enables us to give you access to our products and services. In addition, your personal information helps us keep you posted on the latest product announcements, software updates, special offers, and events that you might like to hear about.
If you do not want EPXBody to keep you up to date with EPXBody news, software updates and the latest information on products and services contact firstname.lastname@example.org and ask to be removed from promotional emails.
There are situations in which your personal information may help us give you better service:
We may ask for your personal information when you’re discussing a service issue on the phone with an associate, or via live chat, participating in an online survey, registering your products, or purchasing a product.
When you contact EPXBody, we may request personal information relevant to the situation, such as your name, mailing address, phone number, email address, your credit card information and information about the EPXBody products you use, as well as information relating to a support or service issue.
We may at times, collect information regarding customer activities on our websites. This helps us to determine how best to provide useful information to customers and to understand which parts of our websites and products are of most interest to them.
We may use personal information to provide products that you have requested as well as for auditing, research and analysis to improve EPXBody’s products.
EPXBody’s website may use “cookies” and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, how much time is spent there and study traffic patterns on our website. This information can include Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), operating system, date/time stamp, and referring/exit pages.
If you prefer not to enable cookies, please check the help section of your preferred internet browser for instructions on how you can disable cookies. Please note that certain features of the EPXBody website may not be available when cookies are disabled.
This information, which does not identify individual users, would only be used to analyze trends, to administer the site, to track users’ movements around EPXBody’s sites and to gather miscellaneous demographic information about our visitors as a whole. EPXBody will not collect information to market directly to that person.
In some of our email messages we use a "click-through" URL link to content on the EPXBody website. When customers click one of these URL’s, they pass through our web servers before arriving at the destination. EPXBody may track this click-through data to help us measure interest in methods customers prefer to retrieve information and messages. If you prefer not to be tracked simply avoid clicking text or graphic links in the email.
EPXBody may use pixel tags, which are tiny graphic images; to tell us what parts of our website customers have visited.
EPXBody takes your privacy and personal information seriously. EPXBody takes precautions including: administrative; technical and physical measures to safeguard your personal information against loss, theft, and misuse; as well as unauthorized access; disclosure; alteration; and destruction.
Our websites use Secure Sockets Layer (SSL) encryption on web pages where personal information is required. To make purchases from the EPXBody websites, you must use an SSL-enabled browser.
EPXBody has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. You may always access the personal information you have provided.
There are also times when EPXBody may need to make certain personal information about you available to companies that perform work for EPXBody on products and services to you on our behalf. These companies may help us process information, deliver products to you, manage and enhance customer data, provide customer service, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with EPXBody’s policies, except if we inform you otherwise at the
time of collection.
In addition to technical measures to help insure your personal information is secure, training on these guidelines is required of EPXBody employees and is strictly enforced within the company.
EPXBody does not knowingly collect personal information from children under 13. If a child under 13 submits personal information to EPXBody and we learn that personal information is the information of a child under 13, we will attempt to delete the information as soon as possible.
Please note that EPXBody may be required by law or litigation to disclose your personal information. EPXBody’s internal policies call for the release of required information in the cases of subpoena, court orders and order of local, state and federal government.